MOMEC AB
GENERAL TERMS AND CONDITIONS OF SALE AND DELIVERY FOR THE ONLINE STORE (B2B)
Scope
These terms and conditions apply to all purchases made through Momec AB’s online store. Sales are made exclusively to businesses, government agencies, and other legal entities.
By placing an order, the buyer accepts these terms and conditions.
Prices
All prices are listed exclusive of value-added tax (VAT) unless otherwise stated.
Momec reserves the right to adjust prices due to price changes from suppliers, currency fluctuations, taxes, fees, or other circumstances beyond Momec’s control.
Order and Order Confirmation
An order is binding on the buyer.
The agreement is considered concluded only when Momec has sent an order confirmation or commenced delivery.
Momec reserves the right to correct obvious typographical errors, pricing errors, or technical errors in the online store.
Delivery
Delivery times are estimates and do not constitute a guarantee unless otherwise agreed in writing. Delays do not entitle the buyer to compensation, penalties, or cancellation of the purchase.
Risk of loss for the goods passes to the buyer upon delivery.
Shipping
Shipping costs are charged according to the terms and conditions in effect at the time of ordering.
Momec has the right to choose the carrier unless otherwise agreed.
Inspection upon Receipt
The buyer must immediately upon receipt verify that the delivery is complete and undamaged.
Any transport damage must be reported immediately to the carrier and to Momec.
Visible damage must be noted on the waybill or electronic delivery receipt.
Returns
Returns are accepted only with written approval from Momec. A return request must be made within 14 days of receiving the delivery. The customer is responsible for return shipping unless otherwise agreed.
For a return to be approved, the product must:
- be unused and in saleable condition,
- be free from damage, markings, or other alterations,
- be returned in its original packaging,
- include all accompanying accessories, manuals, and documentation.
Products that have been installed, assembled, modified, or otherwise put into use cannot be returned.
Complaints
Complaints must be made in writing without undue delay after the defect is discovered or should have been discovered.
Defects that were visible upon receipt must be reported within seven (7) days of the delivery date.
A product subject to a complaint may not be repaired or modified without Momec’s written approval.
Warranty
For products manufactured by third parties, the respective manufacturer’s warranty and product terms apply.
Momec is solely responsible for forwarding complaints to the relevant manufacturer or supplier.
The warranty does not cover normal wear and tear, improper installation, misuse, lack of maintenance, or external damage.
Payment
Card payment is the standard method in our online store.
If your company is already credit-approved with us, the option to pay by invoice with 30-day payment terms will automatically appear at checkout.
In the event of late payment, late payment interest will be charged in accordance with the Interest Act, as well as statutory fees for reminders and collection.
Momec reserves the right to withhold future deliveries until full payment has been received.
Retention of Title
All products remain the property of Momec AB until full payment has been made.
Force Majeure
Momec is not liable for delays or non-delivery caused by circumstances beyond Momec’s control, such as strikes, lockouts, fire, war, pandemics, government decisions, raw material shortages, transportation disruptions, or other comparable events.
Applicable Law and Disputes
Swedish law shall apply to the agreement.